This just hasn't been my week-- er, my month-- for technology.
About three weeks ago, I dropped my cell phone for the last time. The screen is total squiggles and you can't read anything. I can still call and receive calls, but I can't text, view missed calls, watch any of the really cute Moses videos-- nothing.
We are still a year away from the end of our service contract, so I did some research. I found a seller on ebay with a 100% rating, who deals specifically in cell phones. He had a ton of positive feedback, and the phone was less than what I could get from Verizon, with no contract strings attached. Oh-- and it was NEW.
The phone came in. Instead of a Verizon phone, the seller sent me an alltel phone. No big deal. They looked exactly the same-- both were pink Razrs. So I sent it back, and he sent me the right phone.
Only, this one isn't new. Verizon says it has a "history." And it won't activate.
(Mom and Dad, I'm not blaming this on you, but I do think there is something genetic in this.)
So, I've written a nice demand letter to the seller, expecting a full refund, as well as a refund for having to ship the wrong phone back twice.
To quote Charlie Brown, "Auugh!"
Fortunately, my computer is now virus free and en route to me. I have missed it!
2 comments:
was it really a nice letter...or a 'nice' letter?
I remember a barnes-noble moment when a book was misrepresented...
The first was nice but firm. The second-- after the seller told me he doesn't refund shipping-- was not so "nice." I pulled the "lawyer card," as K calls it...
I "pleasantly" informed him that, since he misrepresented the status of the phone (ahem, "fraud," anyone?), I was willing to pursue all of my remedial options in getting a refund for the shipping.
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